INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We aim for our product images to be as accurate as possible. However, slight variations in color or texture may occur due to screen differences. If you have any concerns, please contact us!
Where can I view my sales receipt?
You can view your sales receipt by checking your email for the confirmation message we sent after your purchase. Alternatively, you can log in to your account on our website and go to the "Order History" section to access your receipts. If you need further assistance, please contact our customer support team.
How can I return an item?
To return an item, please follow these steps:
Log in to your account on our website.
Go to "Order History" and select the item you wish to return.
Follow the return instructions provided, including filling out any necessary forms.
Package the item securely and use the return shipping label provided.
Send the package to the address specified in the return instructions.
If you need further assistance, feel free to contact our customer support team.
Will you restock items indicated as “out of stock?”
Yes, items marked as "out of stock" can be restocked if there's enough demand and supplier availability. You can track customer interest and sales data to decide.
Where can I ship my order?
You can ship your orders to any address within your country. If you’re offering shipping only within a specific country, ensure you provide clear shipping details and any restrictions on your website.
INFORMATION ABOUT US
